Manage your HSN Card online

Quickly manage your account, pay your bill, and more.

HSN card art

Enjoy these exclusive VIP benefits:

ExtroFlex
HSN card art VIP financing
HSN card art Birthday surprise
HSN card art VIP events
HSN card art Shop QVC
HSN card art Anniversary offer

Learn more at HSN.com/HSNCard

Frequently Asked Questions

Have questions? We have answers.

How do I pay my HSN Card bill?

Pay Online

  • Visit https://hsn.syf.com
  • Select the "Pay Online" button to pay your HSN Card or HSN Mastercard in Synchrony Bank's online account management site.
  • Sign in with your User ID and Password. If you're new to Synchrony Bank's online account management you'll need to register your card first.
  • Select "Make Payment"
  • Fill out the information requested in the drop downs and then click "Submit Payment".

In order to pay online, the following information is required:

  • Bank routing number
  • Checking account number

To avoid a late fee, please pay online before 11:59pm ET on the due date. Any payments submitted after 11:59pm ET won't be credited until the following day. You can also set up automatic recurring payments on your account to ensure your bill is always paid on time. Select "Autopay" under "Payments" to sign up.

Pay by Phone*
HSN Card (844) 889-9676
HSN Mastercard (844) 889-9674
*A fee applies and will be disclosed at the time of payment.

Pay by Mail
HSN Card/Synchrony Bank
PO Box 669803
Dallas, TX 75266-0952

How do I contact HSN MasterCard Customer Service?

Visit https://hsn.syf.com or call HSN MasterCard at (844) 889-9674.

What is ExtraFlex?

One of the perks of being an HSN Card VIP is taking advantage of ExtraFlex -- Receive an additional FlexPay on any item under $369 with your HSN Card!* ExtraFlex is only available when paying with the HSN Card. As you're shopping, simply select the FlexPay option and then select ExtraFlex!

*Note: Items that qualify for VIP Financing will not be eligible for ExtraFlex. ExtraFlex offer excludes subsequent Auto-Ship deliveries and gift cards. Max number of FlexPays cannot exceed six. Purchases subject to credit approval.

HSN does not assess interest charges or fees on FlexPay or ExtraFlex. However, use of your HSN Card or other credit card for FlexPay or ExtraFlex payments may result in interest charges and other fees in accordance with the terms and conditions of your individual credit card agreements.

*Although HSN and QVC do not assess interest charges or fees on FlexPay, ExtraFlex or Easy Pay®, if you use your HSN Card or QCard® to pay for FlexPay and ExtraFlex purchases at HSN or EasyPay purchases at QVC, interest and other fees will apply according to the standard terms and conditions of your credit card agreement. You will not be charged any interest on purchases if you pay your account balance in full each month. New Accounts: please click here for rates, fees, and other cost information. Existing cardholders, see your credit card agreement terms. Please note: items that qualify for VIP Financing at HSN and QCard Special Financing at QVC will not be eligible for FlexPay, ExtraFlex or Easy Pay. ExtraFlex and Easy Pay offers exclude subsequent Auto-Ship deliveries, gift cards and purchases made on HSN+ & QVC+. Max number of FlexPays or Easy Pays cannot exceed six. HSN and QVC reserve the right to discontinue or alter any program at any time. Purchases subject to credit approval.

How can I report my HSN Card lost or stolen?

If your HSN Card has been lost or stolen, it is important to protect yourself by reporting the card as lost/stolen to HSN Card Customer Service:

HSN Card (844)-889-9676 / HSN Mastercard (844) 889-9674
7:00AM EST- 2:00AM EST, 7 days/week
TDD/TTY - 888-819-1918

Who can I contact about the HSN Credit Card?

HSN Credit Card Application Line
800-695-1418 or 800-694-5018
Available 24/7

HSN Card Customer Service/Payments
844-889-9676 or TTY: 888-819-1918
Sunday-Saturday, 7:00am-2:00am ET

HSN MasterCard Customer Service/Payments
844-889-9674 or TTY: 888-819-1918
Sunday-Saturday, 7:00am-2:00am ET

HSN Card/HSN MasterCard FAX Number
1-866-433-6076

Your HSN Card or HSN Mastercard® is issued by Synchrony Bank. The Synchrony Bank Privacy Policy governs the use of the HSN Card or HSN Mastercard®. The use of this site is governed by the use of the Synchrony Bank Internet Privacy Policy, which is different from the privacy policy of HSN.