Contact us

Need help? Get in touch with our support team. Please view the categories below to find the support that best fits your needs.

Find account

For any retail credit card accounts (Lowe’s, Sam’s Club, etc.), commercial accounts or if you need to sign in, make a payment, register, manage or open an account, please visit our Find account page.

Find account

General

Not sure how to reach the right department?

If you can’t find the right department below, check out our FAQs or give us a call: 1-866-419-4096

Customer deceased notification

To assist during this difficult time, Synchrony offers an online option to provide the Bank with the notification of the passing of the cardholder.

Open form

Consumer accounts

CareCredit credit card

Manage Your Account: 1-866-893-7864

Apply for an Account*: 1-800-677-0718

*Must be 18 or older to apply, must be 21 or older to apply by phone. Please read the credit card account agreement before calling to apply.

Savings products

To manage an existing account or open a new account, please call Synchrony Bank at: 1-866-226-5638

Visit Synchrony Bank for more information.

Pay Later Installment loans

For Pay in 4: 1-855-945-3576

For Pay in Monthly: 1-844-373-4960

Visit Pay Later for more information.

Secured Installment loans

Contact us: 1-866-220-9432

To chat with an agent

  • Select your account type from the Credit Card Partners search (below)
  • Select Account access
  • You will be redirected to the Credit Card Partners webpage
  • Select the Chat icon or sign in to your account and select Chat Now

To send a secure email

  • Select your account type from the Credit Card Partners search (below)
  • Select Account access
  • Sign in to your account
  • Select Messages

Please note, to help protect the privacy of our customers, Synchrony Bank is unable to discuss or provide specific account information via unsecured channels.

For inquiries, please allow at least 3 business days for a representative to contact you.

Search credit card partners

Business accounts

Visit Synchrony Business for more information.

Existing partners:

1-800-333-1082

Monday - Saturday: 8AM-12AM ET

Sunday: 11AM-9PM ET

Prospective partners:

1-866-838-0655

Monday - Friday: 8AM-8PM ET

Healthcare providers

Visit CareCredit for more information.

CareCredit enrolled providers:

1-800-859-9975

Monday - Friday: 8AM-12AM ET

Saturday: 10AM-6PM ET

Looking to enroll?

1-800-300-3046

Monday - Friday: 10AM-7PM ET

Commercial cardholders

Access your corporate credit card or business line of credit account(s) below.

Amazon

Amazon Revolving Credit Line: 1-866-634-8380

Amazon Pay-In-Full Credit Line: 1-866-634-8381

Access your account

Floor & Decor

 

 

Access your account Apply for a card

Lowe’s

Lowe’s Business Credit Account: 1-800-444-1408

Lowe's Commercial Account: 1-866-232-7443

Access your account

Phillips 66 / Conoco / 76

Phillips 66® - Conoco® - 76® Commercial Credit Card Account: 1-855-659-9789

Access your account

Sam’s Club

Direct Credit: 1-800-362-6196

Business Mastercard: 1-866-220-2760

Business Credit Card: 1-800-203-5764

Access your account