The following information is provided as a courtesy for purposes of identifying registered agents available for service of legal process upon Synchrony Bank (“SYB”). It also sets forth ways SYB could be personally served a subpoena when a registered agent is not available. Please note that this list is subject to change without notice. By providing this list, SYB and its affiliates do not waive any rights including, without limitation, the right to object to service of process on any basis including but not limited to any and all objections arising out of defective or improper service.
SYB is committed to protecting the privacy of its customers. Consistent with the requirements of applicable consumer protection laws, including the Gramm Leach Bliley Act and the Right to Financial Privacy Act, SYB will only produce customer records in a civil case in response to a validly issued and served subpoena, under applicable law, or with express consent from the customer whose documents are being requested.
To effect service on SYB, you should obtain a subpoena issued by a federal court (if applicable) or, as applicable, domesticated in state court in Utah, where SYB is chartered. The address for personal service is:
Synchrony Bank 170 West Election Road Draper, UT 84020
Following applicable laws, subpoenas could also be served personally at the following addresses:
California 555 Anton Blvd 7th Floor, Ste 700 Costa Mesa, CA 92626
Connecticut 777 Long Ridge Rd Stamford, CT 06902
Florida 500 Colonial Center Parkway, Lake Mary FL 32746
Georgia 4125 Windward Plaza Ste. 300 Alpharetta, GA 30005
Illinois 222 W Adams St Floor 24/25 Chicago, IL 60606
New York 5 Bryant Park Floor 16 New York, NY 10018
Utah 170 W Election Rd Draper, UT 84020
Note: Service of a subpoena through your Secretary of State or another registered agent (excluding CT Corporation in CA,DE, MA, OH, and PR) is not proper service on SYB. For cases in state court, please note that for a subpoena to be fulfilled, the subpoena must be served personally at the addresses provided above, domesticated in Utah or a release obtained from the account holder.
Fees - We reserve the right to charge reasonable administrative fees and costs (unless otherwise prohibited by law) for producing documents, providing affidavits, and/or responding to any subpoena or other legal information requests.
SYB works diligently to ensure that properly issued and served subpoenas are fulfilled within a reasonable time. In limited occasions, depending on the complexity of your requests, our responses may take 30-60 days from date of receipt of the subpoena. In rare occasions, due to vague or incomplete requests, the subpoenaed account records cannot be located. In those rare instances, the request will be rejected until you provide information to enable SYB to locate the records.
Please direct all inquiries regarding the status of a validly issued and served subpoena to the following email address: subpoena.inquiries@syf.com
*Note that all improperly served and issued subpoenas will be rejected.
Pursuant to applicable privacy laws including the Right to Financial Privacy Act and Gramm Leach Bliley, SYB requires a properly authorized compliance request from law enforcement/government agency to release the information requested.
The subpoena/authorized request should be served via the following channels:
Email service: fraud.subpoena@synchronyfinancial.com
The address for personal service is: Synchrony Subpoena Compliance 965 Keller Rd. OH3-1030 Altamonte Springs, FL 32714
For service via fax, the number is 1-866-743-5850
You may also serve SYB through CT Corp, its agent for the service of process, in the following states:
Please direct all inquiries regarding the status of other legal documents to the following email address: legal.inquiries@syf.com