WooCommerce Set Up Guide

Introduction

WooCommerce is an open-source e-commerce plugin for WordPress that is used to create online e-commerce shops.

High-Level Steps to Integrate Synchrony Payment Extension

The high-level steps to install and configure the Synchrony Unifi Extension app to Magento site is as shown:

1. Start
2. Login to WOO Commerce Admin Console on WordPress
3. Add and install Synchrony Payment App
4. Specify Partner ID, Client ID, Client Secret, and Other Configuration Settings
5. Stop

Prerequisites

Before installing and configuring the Synchrony payment app to your WooCommerce site, make sure the following prerequisites are met:

• WooCommerce extension is installed in WordPress. For details, see Installing and Uninstalling WooCommerce.

Installing and Integrating Synchrony Payment App

To install the Synchrony payment app and integrate it into WooCommerce site:

1. Log into your WooCommerce Admin Console.
2. On the left panel, click Plugins.
3. Click Add New. The Add Plugins page is displayed.
4. Click Upload Plugin.
5. Click Choose File and specify the plugin in a .zip format. The Synchrony payment app will be installed.

Configuring Synchrony Payment App

To configure the Synchrony payment app:

1. Log into your WooCommerce Admin Console.
2. Under WooCommerce on the left panel, click Settings.
3. Click Payments. The Payment Methods are displayed and you can view Synchrony payment method as shown.
   
4. Click Manage. The Synchrony page is displayed.
5. Specify the following information:
   • Enable Synchrony Payment: Select the Enable this payment gateway option.
   • Title: Name for the payment method. By default, it is Credit Card (Synchrony). You can change it if you want to. This will be displayed in the payment method section during checkout.
   • Logo: You can upload a custom logo.
   • Payment Action: Select one of the following:
     • Authorize: Allows authorization only. It will not capture the payment at the time of the order. Instead, payment must be manually captured in the form of an invoice.
     • Authorize & Capture: Allows authorization and settlement in the same transaction. It will capture the funds immediately at the time of the order.
   • Use Synchrony Sandbox: Select Yes.
   • Partner Id, Client Id, and Client Secret: Provided by your Synchrony account representative.
   • Display Area: Select the pages where you want the Synchrony payment app to display. The options are:
     • All
     • Product Page
     • Cart Page
     • Checkout Page
   • Module Version: Displayed by default and it is read-only.
   • API Request Timeout: Enter 30 as the timeout request for the API.
   • Debug Mode: Select Yes to enable logs.
   • Address Passed to Modals: Select Billing Address or Shipping Address.
   • Send Error Log into Synchrony Server: Select Yes to send all error logs to Synchrony server.
   • Cache Time Out: Enter a value for the cache timeout.
   • Enable Synchrony Promotions: Select Yes if you want to include the promotional offers as a part of the payment option. Else, select No.
6. Click Save Changes. The configuration settings are saved.

Upgrading Synchrony Payment App Version

For information about upgrading the Synchrony payment app version.

Effective Usage of Synchrony Payment App

This section provides information about promotions that you can use through Synchrony payment app. You can set it up on the WooCommerce site and then contact your Synchrony account representative to implement the requirements at the backend.

Promotions

Promotions are financing offers, such as 6 months deferred interest. Each promotion has a cost, which is expressed as the Merchant Discount Rate. This Merchant Discount Rate is subtracted from the funded amount of the purchase, and this amount represents the cost of financing provided by Synchrony. Merchants cannot pass on the cost of financing to consumers. Available promotions are determined by Synchrony.

 

A rate sheet was provided to you during enrolment and can be provided to you by calling 1-800-333-1082. The merchant can choose which promotions they add to their WooCommerce site, but it is required that all price points have a promotion available. We recommend that no more than five promotions be offered. The promotion that the consumer selects will be applied to the entire cart total, including shipping and taxes. To update promotions, send an email to eCommerce@syf.com.

 

Configuring Synchrony promotions is done through the WooCommerce backend with the assistance of your Synchrony account representative. It's extremely important to ensure that promotions are configured correctly to prevent errors from occurring during the customer sales experience. Work with your Synchrony account representative to validate your promotion setup because it is a critical step in ensuring that your store is properly setup.

Troubleshooting

Schedule a call with your account representative to review and test your installation prior to enabling the extension for production use. Your account representative can access Synchrony logs to verify and correct any misconfigurations.