Together we build a better future

Brian Doubles

President & CEO

Marissa Lara

Chief Corporate Responsibility Officer

At Synchrony, we believe real progress happens when we listen, learn, and take action. Through our work in corporate responsibility, we’re continually building a company that empowers the people and communities we serve – one rooted in fairness, access, and opportunity.

This work takes humility and courage. We’ve challenged ourselves to grow, and to keep moving forward even when the road is uncertain. What guides us is a shared belief in doing the right thing for our teams, our customers, and the world around us.

- Brian Doubles, President and CEO of Synchrony and Marissa Lara, Chief Corporate Responsibility Officer

A culture where all points of view can be shared and respected; we take action

Our people are empowered to be vulnerable and have the courage to lead and weigh-in on tough conversations. We acknowledge how experiences that occur outside of our walls can affect us, so we can make space for the varied ways we show up.

Synchrony offers a suite of benefits to support our employees including Enhanced Employee Assistance Program (EAP) Search Criteria and Well-Being Coaches.

UNITE conference

Annually, since Synchrony’s IPO in 2014, hundreds of employees – from hourly call center associates to members of our Board of Directors, from the U.S. to India and the Philippines – come together for our UNITE conference.

The conversations and new relationships that continue after the annual event create an organic network of corporate responsibility champions. UNITE mirrors the space we create every day at Synchrony – a place where all points of view can be shared and respected.

Our employee resource groups

More than 50 percent of our workforce – over 9,500 employees – belong to one or more of our eight Employee Resource Groups.

Our Employee Resource Groups help amplify voices and bring Synchrony employees together for support, development, and connection. These voluntary, employee-led groups help cultivate a culture of connection and belonging.

The “+” in our employee resource groups is deliberate. It’s there to remind our employees that they can participate in allies, even if they don’t belong to the demographic represented by a particular network – that we don’t just want them to be partners, we need them to “be the plus” in our work in order to further corporate responsibility at Synchrony.
Asian Professional Engagement Network+Black Experiences+Hispanic Network+Pride+ NetworkIndigenous Network+Enabled+ NetworkVeterans NetworkWomen's Network+
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EAE: Education as an Equalizer

At Synchrony, we believe that education has the potential to change the trajectory of one’s life, and therefore that of their children’s too.

Through investment, engagement, and collaboration with academic institutions, nonprofits, government and business, we hope to provide new and greater opportunities to individuals and to light a path to a prosperous and fulfilling future for them and their children.

In 2021, we launched Education as an Equalizer and committed $50 million to the effort. Our three focus areas are:

  • Pathways to college completion: Help low- and moderate-income, students earn a four-year college degree
  • Building skills for the future: Help low- and moderate-income students attain the skills and training needed for meaningful and gainful employment, including at the Synchrony Skills Academy
  • Closing the Financial Knowledge Gap: Provide education that allows people to gain the necessary skills to understand and manage their personal finances